2. I cannot log in. My Bayyinah TV account has been suspended.

Shafaq Kazi -

You must resubscribe as a new user. Please click "Sign up" in the upper-right corner to reactivate your subscription with Bayyinah TV. Make sure you use the same account email address so your Bayyinah TV username and password will remain the same and you will regain access immediately.

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Comments

  • Avatar
    Jeanel

    My name is Jeanellie and I have a subscription to learn arabic with this site but until now I cannot use it the the subscription is already on going. Can you please send me a useful email rather than sending the same email all the time.

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    Shafaq Kazi

    According to our records, you were able to successfully log in to your account about 9 hours ago. It also seems like you were in touch with one of our agents. Please confirm via tv@bayyinah.com and let us know if you still want us to reset your password. Thank you.

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    Uzma

    Hi I have just resubscribed my account. But when i use my old email and password, it says my account has been suspended.

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    Shafaq Kazi

    I just checked our records and it shows that one of our agents was able to assist you, Alhumdulillah. If you have any other questions or concerns please write to tv@bayyinah.com.

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    Uzma

    Sorry your information is not correct. Nobody has helped me, I still cannot log in.

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    Shafaq Kazi

    Please check your mail box and Spam folder. According to our records, you were able to successfully log in to your account about 1 hour ago. If you have any other questions or concerns please write to tv@bayyinah.com.

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    i am salif

    Dear Shafaq, my account too was suspended. I have then 'signed-up' as a new user with my same login details/email address to reactivate my account. The payment has gone through successfully as well. But unfortunately, still not able to login or gain access to the portal :( Please assist

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    i am salif

    Jazakallahkhair...never mind. I need to work on my patience. I have been able to log in now, thank you.

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    souad kammoun

    assalamu alaikum, I signed-up with this email adress. I received an email from bayyinah TV conferming my payment but i cannot login as a member. Can you please give me a solution or so I can login. thank you

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    M ASHRAFI

    My account is disabled. what should I do?

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    Hesham Werfelli

    email tv@bayyinah.com give them details to your situation and they will assist you.

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    Shafaq Kazi

    M ASHRAFI, Please write to tv@bayyinah.com. One of are agents will be happy to assist you, inshaAllah. Br. Hesham Werfelli, Jazak Allahu Khair for the reply :)

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    Sulaiman Noordin

    Assalamualaikum.

    I have not been able to log in since 7 days ago. One of your helpers did try to help. She gave new details to log in.But every time I did , it said' rejected '. Can you help.Thanks

  • Avatar
    Shafaq Kazi

    Wa Alaikum As Salam, Our Customer Care Specialist already provided you with the solution for the message, "The change you wanted was rejected". This is also one of the FAQs on our Help Center. Here's the link for the answer: https://bayyinahtv.zendesk.com/hc/en-us/articles/204830790-10-Getting-error-message-The-change-you-wanted-was-rejected-
    Please read and do the needful.

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    Tooba Ahmed

    the payment has gone through but my suspended account is still suspended . please help

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    Ulmeken Kaibaldiyeva

    Hello. I signed up couple of days ago, but I still cannot log in. I receive daily message from nak@bayyinah.com whenever I try to login I shows an error when I try to login to http://www.bayyinah.tv/
    But here It work.
    Not logical at all.
    Could you help with this issue

  • Avatar
    Shafaq Kazi

    As Salam u Alaikum Ulmeken, your ticket was received by Bayyinah TV and has been responded to. Please check your inbox or Spam folder. Kind regards.

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    Aimen Saifullah

    Aoa. My account has been suspended. I tried to click on "sign Up" in the top right corner but when I do that all the different subscription options (monthly, yearly) show up. Does this mean I have to pay again to reactivate my subscription??

  • Avatar
    Shafaq Kazi

    Wa Alaikum As Salam Aimen, This is one of the FAQs on our Help Center. Here's the link for the answer: https://bayyinahtv.zendesk.com/hc/en-us/articles/204908230-4-My-Bayyinah-TV-account-has-been-suspended-cancelled-How-do-I-unsuspend-it-
    If you still need help then feel free to write to tv@bayyinah.com. One of are agents will be happy to assist you, inshaAllah.

  • Avatar
    Tamami Nishio

    Hi, i used to be access student. I got one year free subscription, and since my subscriprion to bayyinah expired, can i use the gift subscription now?

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    Shafaq Kazi

    Tamami, please write to tv@bayyinah.com. One of are agents will be happy to assist you, inshaAllah

  • Avatar
    ilkyaz yağar

    İ filled cancellation form several times and one of agent told me it will not renewed 5/27/2017but still i can use website please cancel my account

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