I am having trouble watching the live session, what can I do?

Rachel Vanway -

Please take the following actions:

  1. Clear your cache and cookies. In IE, disabling the compatibility settings resolves the issue. You may also want to try to set to default settings.
  2. Make sure all of your Adobe software is up-to-date, especially Adobe Flash Player and Shockwave Player.
  3. Make sure all your Java software is up-to-date.
  4. Try different browsers (such as Google Chrome and Firefox).
  5. Check your internet speed.
  6. Refresh your screen or reboot the system.
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